"Bed to Board" Collection now available

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Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What's the best way to find out about new collection launches?

Make sure to follow us on Instagram + TikTok, and subscribe to our newsletters + SMS texts to be the first in line for our next collection(s).

Shipping, Returns & Exchanges

What is your return & exchange policy?

Item can be returned or exchanged within 30 days with exception of sales items and orders that are discounted.

Unfortunately, we cannot accept returns or exchanges on any sale items or on orders with 40% discount.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Expect to receive your item within 8 to 10 business days with Standard Shipping. To receive it even faster, upgrade to Express shipping during checkout and receive it in just 2 to 5 business days.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?